Privacy Policy

This Privacy Policy describes how Talarius ("we", "us", or "our") collects, uses, and shares information about you when you use our website and services.

Information We Collect

Account Information

When you create an account, we collect:

• Email address
• Password (stored as a secure hash)
• Account preferences and settings

Usage Information

We automatically collect information about your use of our services:

• API request logs (timestamps, endpoints, response codes)
• Alert metadata (titles, delivery status, timestamps)
• IP addresses and user agent strings

Alert Content

When you send alerts through our API, we temporarily process and store:

• Alert titles and body content
• Priority levels
• Delivery destination information

Alert content is retained for 30 days after delivery for debugging purposes, then automatically deleted.

Payment Information

Payment processing is handled by Stripe. We do not store your full credit card details. We receive and store:

• Last four digits of your card
• Card type and expiration date
• Billing address
• Transaction history

How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our services
• Process transactions and send related information
• Send transactional emails (password resets, account notifications)
• Respond to your comments, questions, and support requests
• Monitor and analyze usage patterns to improve user experience
• Detect, prevent, and address technical issues and abuse

Information Sharing

We do not sell your personal information. We share information only in the following circumstances:

• Service providers: We share information with third-party vendors who help us operate our services (Stripe for payments, Cloudflare for hosting, Maileroo for transactional email).
• Alert destinations: When you configure a destination (Telegram, Discord, Slack), your alert content is transmitted to that platform according to their terms of service.
• Legal requirements: We may disclose information if required by law or if we believe disclosure is necessary to protect our rights or the safety of users.
• Business transfers: In connection with any merger, sale, or acquisition, your information may be transferred to the acquiring entity.

Data Security

We implement appropriate technical and organizational measures to protect your information:

• All data is encrypted in transit using TLS
• API keys are stored as secure hashes
• Access to production systems is restricted and logged
• Regular security assessments and updates

Data Retention

We retain your information for as long as your account is active or as needed to provide services. Specifically:

• Account data: Retained until account deletion
• Alert content: 30 days after delivery
• API logs: 90 days
• Transaction records: 7 years (legal requirement)

Your Rights

Depending on your location, you may have the right to:

• Access the personal information we hold about you
• Correct inaccurate or incomplete information
• Delete your account and associated data
• Export your data in a portable format
• Object to or restrict certain processing activities

To exercise these rights, contact us at privacy@talarius.io.

Cookies

We use essential cookies to maintain your session and preferences. We do not use third-party tracking cookies or advertising cookies.

International Transfers

Our services are hosted on Cloudflare's global network. Your data may be processed in various locations. We ensure appropriate safeguards are in place for international data transfers.

Children's Privacy

Our services are not directed to individuals under 16. We do not knowingly collect personal information from children.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.

Contact Us

If you have questions about this Privacy Policy, please contact us at:

Email: privacy@talarius.io